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With               rising               costs               and               a               slumping               economy,               every               business,               large               and               small,               needs               to               take               a               hard               look               at               its               operation               and               see               where               it               can               save               costs.

This               means               eliminating               waste               at               every               stage               of               the               business               process               and               becoming               'lean'.

The               principles               of               lean               production               are               not               limited               to               large,               assembly-line               operations.

They               can               be               applied               to               any               type               of               operation               or               activity,               not               just               in               a               manufacturing               environment.

Lean               production               is               an               example               of               whole-system               thinking               that               has               helped               many               companies               dramatically               reduce               such               forms               of               waste               as               lead               times,               defect               rates,               and               inventory.

A               lean               producer               cuts               the               fat               from               the               operation,               eliminates               actions               that               do               not               add               value,               and               acts               just               in               time,               according               to               the               needs               of               the               customers.

Lean               production               means               operating               efficiently,               using               less               resources,               less               energy,               less               space,               and               less               time.
               Eliminate               Waste
               According               to               the               website               1000               Advices,               there               are               various               types               of               waste               such               as               producing               too               much               and               too               early,               delays               and               idle               time,               multiple               and               unnecessary               handling,               holding               excess               inventories,               unnecessary               steps               or               procedures               that               do               not               add               value,               and               defective               units               that               must               be               reworked               or               scrapped.

With               the               proper               research,               planning,               problem               solving,               and               corrective               action,               these               wastes               and               inefficiencies               can               be               eliminated.
               Design
               Simple               changes               in               design               mentality               can               yield               high               resource               savings               and               returns               on               investment.

In               "A               Road               Map               for               Natural               Capitalism",               in               the               Harvard               Business               Review               on               Green               Business               Strategy,               Amory               B.

Lovins,               L.

Hunter               Lovins,               and               Paul               Hawken               describe               the               experience               of               Interface               Corporation               -               a               leading               maker               of               commercial               interiors.

In               their               Shanghai               carpet               factory,               simple               design               changes               were               made               in               the               standard               pumping               loop,               reducing               horsepower               requirements               by               92%.
               The               redesigned               system               cost               less               to               build,               involved               no               new               technology,               and               worked               better               in               all               respects.

They               installed               fatter-than-usual               pipes,               which               create               much               less               friction               than               thin               pipes.

In               thinking               about               the               whole               system               they               realized               that               the               higher               capital               cost               of               fatter               pipes               would               be               more               than               offset               by               the               lower               capital               costs               of               the               smaller               pumping               equipment               needed               due               to               the               reduced               friction.
               They               reduced               the               friction               even               more               by               making               pipes               short               and               straight               rather               than               long               and               crooked.

First               they               laid               out               the               pipes,               and               then               positioned               the               various               tanks,               boilers,               and               other               equipment               that               they               connect.

Normally,               designers               would               place               the               production               equipment               in               arbitrary               positions               and               then               have               a               pipe               fitter               connect               everything.

This               awkward               placement               forces               pipes               to               make               numerous               bends               that               greatly               increase               friction.
               By               changing               the               design,               Interface               achieved               4               types               of               cost               savings:               the               time               worked               by               pipe               fitters,               extra               pipes               and               fittings,               oversized               pumps,               and               inflated               electric               bills.


               In               addition,               the               short,               straight               pipes               were               easier               to               insulate,               thereby               saving               energy               by               reducing               heat               loss.
               Minimize               inventory
               Large               quantities               of               work-in-progress               inventory               can               also               be               seen               as               a               waste               in               some               production               systems.

This               waste               can               be               manifested               by               orders               that               take               a               long               time               to               be               filled,               with               the               resulting               longer               time               to               be               able               to               bill               and               collect               on               sales.

Money               may               be               tied               up               in               parts               on               hand               that               go               into               the               production               process.
               Uncertainties
               Uncertainty               can               lead               to               waste               when               it               is               believed               that               certain               events               cannot               be               anticipated               or               adequately               handled,               so               cushions               are               built               in               to               compensate.

This               could               involve               buying               more               parts               and               supplies               than               necessary,               in               case               suppliers               don't               deliver               on               time               or               some               parts               are               defective               and               have               to               be               discarded               or               replaced.

But               these               events               don't               always               occur,               and               there               are               ways               to               avoid               them.
               The               solution               is               to               eliminate               the               source               of               the               uncertainty               -               looking               for               the               root               causes               and               attacking               the               problem               there.

This               could               involve               better               preventive               maintenance               practices,               better               relations               with               suppliers,               and               better               training               and               technology               to               guarantee               more               reliable               processes.
               Do               it               right               the               first               time
               One               form               of               fat               or               waste               is               the               time,               energy,               and               materials               spent               in               repairing               or               reprocessing               items               that               should               have               been               done               correctly               the               first               time.

The               way               to               eliminate               this               is               to               identify               the               root               causes               of               the               quality               problem               and               take               the               necessary               actions               to               correct               the               problem.
               Doing               it               right               the               first               time               involves               training,               empowerment,               accountability,               and               incentives               and               rewards.

The               person               doing               a               particular               job               must               have               the               necessary               skills               and               competencies               to               do               the               job               correctly.

And               each               person               must               clearly               understand               how               their               functions               contribute               to               maximizing               value               delivered               to               the               customer,               and               thereby               benefiting               the               business.
               Empower               workers
               Earll               M.

Murman,               Ph.D.

from               the               Massachusetts               Institute               of               Technology,               in               the               article               "From               lean               production               to               lean               enterprise"               published               on               Microsoft's               website,               explains               how               a               more               horizontal               structure,               instead               of               a               hierarchical               structure,               can               facilitate               the               minimization               of               waste               and               continuous               improvement               efforts.
               Workers               can               be               empowered               to               perform               many               of               the               indirect               tasks               related               to               their               work,               such               as               the               layout               of               their               workspace,               balancing               their               work               loads,               and               quality               assurance.

This               helps               to               reduce               functions               that               do               not               add               value,               increases               efficiency               and               flexibility,               and               reinforces               how               each               worker               adds               value               to               the               business.
               Along               with               empowerment               and               delegation               comes               responsibility               and               accountability.

On               her               website,               Mary               Poppendieck               indicates               that               one               of               the               most               important               features               of               a               lean               operation               is               that               it               transfers               the               maximum               number               to               tasks               and               responsibilities               to               the               workers               who               are               actually               adding               value               on               the               production               line.
               When               each               person               understands               how               their               functions               affect               the               overall               operation               of               the               business,               problems               are               not               passed               on               to               the               next               stage.

Instead,               the               workers               stop               and               troubleshoot               whenever               a               problem               is               detected.

They               understand               that               the               business               values               them               and               their               contribution.
               In               a               lean               environment,               incentives               and               rewards               are               aligned               with               the               desired               end               results.

Lean               behavior               should               be               rewarded               and               non-lean               behavior               should               not.

Incentives               should               be               linked               to               performance               indicators               or               metrics               that               let               people               see               the               impact               of               their               performance               immediately.

These               metrics               can               be               financial               and               non-financial               measures               and               should               be               traceable               to               the               objective               of               maximizing               value               for               the               customer.
               Pull,               Don't               Push
               Just-in-time               production               is               about               producing               strictly               what               is               needed               to               meet               customer               requirements,               and               only               at               the               time               it               is               needed.

Instead               of               scheduling               production               based               on               anticipated               requirements,               customer               orders               are               what               generate               production.

Orders               flow               from               the               final               customer               back               through               the               entire               production               process,               pulling               each               stage               in               the               production               chain,               with               each               stage               having               its               own               customer-supplier               relationship.
               A               very               important               point               is               the               impact               these               customer-supplier               relationships               have.

In               a               lean               production               system,               products               are               delivered               in               smaller,               more               frequent               batches,               with               optimal               quality.

Quality               is               critical               since               any               defective               product               at               any               stage               in               the               chain               is               a               form               of               waste               and               slows               down               the               entire               process.

Just-in-time               production               requires               a               relationship               of               trust               and               proper               incentives               throughout               the               chain,               to               show               each               supplier               in               the               chain               the               benefits               of               just-in-time               production.
               Maximize               flow
               Lean               production               is               a               management               philosophy               that               involves               the               entire               operation.

As               Earll               M.

Murman,               Ph.D.

points               out,               lean               practices               are               just               as               applicable               to               administrative               functions               as               they               are               to               actual               production.

Work               flow               planning               and               design               include               every               step               in               the               process,               including               all               supporting               activities,               so               that               they               all               add               value.

Defects,               whether               in               the               production               process               or               administrative               functions,               should               be               detected               and               resolved               immediately,               to               eliminate               the               waste               they               represent.
               Information               flow               should               also               be               streamlined,               eliminating               duplicate               efforts               and               unnecessary               reports               or               communications.

Information               should               get               to               the               person               who               needs               it               as               directly               and               quickly               as               possible               and               information               systems               should               be               designed               to               support               the               overall               purpose,               which               is               to               add               value               for               customers.
               The               accounting               and               management               reporting               system               in               a               lean               business               must               provide               the               information               needed               for               comparing               actual               performance               with               the               target               indicators               or               metrics.

Activity-based               costing               systems               or               cost               accounting               systems               that               accumulate               and               report               information               along               the               production               chain               and               cost               details               by               product               are               important               in               a               lean               business.
               Partner               with               suppliers
               Earll               M.

Murman,               Ph.D.

explains               that               a               lean               system               extends               beyond               the               company               itself               and               also               includes               suppliers.

In               order               to               keep               inventories               low               and               use               a               just-in-time               strategy               to               meet               customer               demand,               relationships               with               suppliers               will               be               crucial.
               Lean               production               involves               long-term               relationships               with               suppliers               based               on               cooperation.

By               working               together               to               meet               quality               standards               and               expectations,               suppliers               can               be               certified,               thereby               avoiding               uncertainty.

And               when               efficiencies               are               achieved               that               lower               costs,               agreements               can               be               reached               on               how               the               savings               will               be               shared.
               Continuous               improvement
               Continuous               improvement               is               a               mechanism               for               ensuring               quality               and               detecting               and               solving               problems               in               a               just-in-time               system.

The               ideas               of               continuous               improvement               and               just-in-time               are               fundamental               elements               of               a               lean               production               system.

The               quicker               problems               can               be               identified               and               resolved,               and               improvements               made,               the               less               will               be               the               waste               or               loss               incurred.
               As               waste               is               removed               from               the               production               process,               other               inefficiencies               will               become               evident               more               quickly,               making               it               possible               to               determine               the               causes               and               correct               them               more               quickly,               thereby               further               improving               the               overall               system.
               Sources:               
               1000               Advices               -               Lean               Production,               by               Vadim               Kotelnikov:               www.1000advices.com               
               Microsoft               -               Manufacturing               -               From               lean               production               to               lean               enterprise,               by               Earll               M.

Murman,               Ph.D.:               www.microsoft.com               
               Mary               Poppendieck               -               Principles               of               Lean               Thinking:               www.poppendieck.com               
               A               Road               Map               for               Natural               Capitalism,               by               Amory               B.

Lovins,               L.

Hunter               Lovins,               and               Paul               Hawken;               Harvard               Business               Review               on               Green               Business               Strategy






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